Take control of your tech!
SHIELD, by Singularity, protects your business from viruses, malware, hackers, and spam. Have peace of mind knowing your work is backed up to the cloud and protected. When you have technical issues; help is only a phone call away with 24/7 UNLIMITED tech support.
Maco is really humming along thanks to SHIELD! Thank you for rescuing us and helping us implement new hardware which was long overdue.
SHIELD was able to make all the different software and management systems work together to save us time while ensuring we remain in compliance. It allows us to focus on our patients instead of worrying about our technology.
It’s amazing that my information is secure and accessible to me from anywhere. SHIELD has helped us be more efficient in the field.
Call SHIELD support, they are the best and always helpful. If you want dependable and knowledgeable people working on your systems, their service is fantastic.
SHIELD subscribers enjoy UNLIMITED calls and emails to tech support, and NEVER pay extra!
How SHIELD works
SUBSCRIBE to receive a welcome email containing a link to SHIELD software and instructions to access tech support.
After Download
The Singularity logo in the lower right corner of your screen let’s you know your device is protected 24/7.
When you need tech support, click on the Singularity logo to reveal SHIELD tech support contact information.
WHY CREATE SHIELD?
Shield was created to fill a huge gap in tech security and to support the smallest businesses which are the drivers of the economy. Very small businesses (<5 employees) and solopreneurs have over 13 million businesses. Before SHIELD, these businesses had few options when it came to business tech security, and what was available cost too much.
Singularity has more than 10 years experience in providing IT consulting, network administration, and tech support to businesses and non-profits having more than 10 employees. We wanted to be able to provide the same level of security and service to a vital group – microbusinesses and solopreneurs. By creating a security & computer id software package, SHIELD is able to protect any windows device and provide access to tech experts that can identify your device and begin resolving issues.
SHIELD ensures your devices and information are secure 24/7. Most importantly, SHIELD provides 24/7 access to tech support. We are proud to offer this level of service to your size business. This simply isn’t available anywhere else!
SHIELD TECH SUPPORT TEAM
FAQs
Apps included with shield:
- Atera Agent
- Datto Agent
- Both apps run automated maintenance and updates.
- Shield_Systray
- Displays system and contact information with option to submit a service request via automatically prepopulated email.
- Managed Antivirus, by Sophos
- Monitored for virus and hacker activity 24/7
- Cloud Backup, by Backblaze
- automated backup of your device for total peace of mind.
- Splashtop
- AnyDesk
- Both apps are Remote-help screenshare tools.
Please restart your computer about 1 hour after shield installation.
Please wait 12 hours to call for service. This allows our staff to populate your system’s information for our Helpdesk team.
We are sorry to see you go!
SHIELD software will be removed from your devices.
Backups will be sent to you and purged from our systems.