Technology changes so quickly. It is difficult for business owners and office managers to keep ahead of the curve and plan for scaled growth. You are already busy wearing many hats. By having a dedicated team responsible for your technology, you are taking advantage of all technology has to offer while taking worries and tech issues off your plate.
Rising Tide Capital had a previous managed service provider that offered back-up and remote assistance, but never truly worked with them. They didn’t take the time to understand how they worked with technology, or examined Rising Tide Capital’s business processes to determine how technology could help them reach their goals better, smarter, and faster.
Annual strategy meetings and monthly updates serve to provide transparency in the work we are doing, and ensure that the projects align with the overall company goals for the year. These meetings also get everyone on the same page regarding current infrastructure, goals, and projects to be completed throughout the year.
Within the first year working with us, Rising Tide Capital added 2 new branch offices in Newark, NJ and Chicago, IL. They also added 16 new staff. Using a strategic technology plan helped them reach their goals faster and their technology grew with them seamlessly.