TECHNOLOGY MANAGEMENT & SUPPORT.

Singularity provides small businesses and non-profits dedicated technology service. Service tiers start with a secure foundation to manage, protect, and stabilize systems, include help desk support to address day-to-day tech issues, and tops out at a dedicated IT department that provides strategic planning for security, growth, and achieving your goals better, smarter, and faster with technology. All tiers are priced per user for easy IT budget management. All service levels enjoy:

  • Empowerment – feel confident with your business technology.

  • Recommendations – where technology can benefit your business.

  • Best Practices – solutions adhere to your industry standards.

  • Integrity – your interests always come first.

  • Communication – minimized tech jargon.

  • Transparency – honest recommendations and impacts.

TECHNOLOGY MANAGEMENT & SUPPORT.

Singularity provides small businesses and non-profits dedicated technology service.  Service tiers start with a secure foundation to manage, protect, and stabilize systems, can be expanded to include service desk support to address day-to-day service management, and top out at a dedicated IT department that provides strategic planning for security, growth, and achieving your goals better, smarter, and faster with technology.  All tiers are priced per user for easy IT budget management. All technology services provide:

  • Empowerment – feel confident with your business technology.

  • Recommendations – in the best interest of your business.

  • Best Practices – solutions adhere to your industry standards.

  • Integrity – your interests always come first.

  • Communication – minimized tech jargon.

  • Transparency – honest recommendations and impacts.

TECHNOLOGY MANAGEMENT & SUPPORT.

Singularity provides small businesses and non-profits dedicated technology service.  Service tiers start with a secure foundation to manage, protect, and stabilize systems, can be expanded to include service desk support to address day-to-day service management, and top out at a dedicated IT department that provides strategic planning for security, growth, and achieving your goals better, smarter, and faster with technology.  All tiers are priced per user for easy IT budget management. All technology services provide:

  • Empowerment – feel confident with your business technology.

  • Recommendations – in the best interest of your business.

  • Best Practices – solutions adhere to your industry standards.

  • Integrity – your interests always come first.

  • Communication – minimized tech jargon.

  • Transparency – honest recommendations and impacts.

BUSINESS TECHNOLOGY BASICS

A secure tech foundation that will fuel your business to the next level.

  • Defense against viruses and malware.
  • Managed backups

  • Constant systems monitoring and management.

  • Management of required software patches and system updates.

  • Security assessment and recommendations.

  • Knowledge database containing technology infrastructure information.

+ $85/hr remote service $150/hr onsite service. Consulting & recommendations billed at Strategic Planning Rates.

BUSINESS TECHNOLOGY BASICS

A secure tech foundation that will fuel your business to the next level.

  • Defense against viruses and malware.
  • Managed backups

  • Constant systems monitoring and management.

  • Management of required software patches and system updates.

  • Security assessment and recommendations.

  • Knowledge database containing technology infrastructure information.

+ $85/hr remote service $150/hr onsite service. Consulting & recommendations billed at Strategic Planning Rates.

SECURITY & SUPPORT

A secure tech foundation that will fuel your business to the next level. INCLUDES:

  • Defense against viruses and malware.
  • Managed backups

  • Constant systems monitoring and management.

  • Management of required software patches and system updates.

  • Security assessment and recommendations.

  • Knowledge database containing technology infrastructure information.

Reduce downtime with quick issue resolution. INCLUDES:

  • Support via e-mail, text, & phone between 9 am and 6 pm weekdays.*

*After 6 pm and weekends: send an email to your tech support contact and receive a response the next business day.

SERVICE DESK & SUPPORT

Reduce downtime with quick issue resolution.

  • BUSINESS TECH BASICS service plus –

  • Support via e-mail, text, & phone during business hours.

  • Planned on-site service during business hours.

*After 6 pm and weekends: $85/hr remote service $150/hr onsite service. Holidays: $110/hr remote service $190/hr onsite service. Consulting & recommendations billed at Strategic Planning Rates.

SERVICE DESK & SUPPORT

Reduce downtime with quick issue resolution.

  • BUSINESS TECH BASICS service plus –

  • Support via e-mail, text, & phone during business hours.

  • Planned on-site service during business hours.

*After 6 pm and weekends: $85/hr remote service $150/hr onsite service. Holidays: $110/hr remote service $190/hr onsite service. Consulting & recommendations billed at Strategic Planning Rates.

On-Demand Service

Off-site Service

$85per hour
  • via email, text, and phone during regular business hours

On-site Service

$150per hour
  • scheduled 24 hours in advance and during regular business hours